Flex – Optimal Safety at Home and on the Go

To use the device, you need a monthly subscription. You don’t sign up for this until you register the device. We also offer maximum flexibility with our subscription plans. Whether you choose BASIC, COMFORT, or PROFESSIONAL—the following terms apply to all of our subscription plans:

• You don’t choose a subscription until you register the device.
• We’ll waive the subscription fees for the activation month. Billing begins only after the first full month.
• There are no additional charges for calls or triggered alarms.
• 30-day notice period, effective at the end of the month.

____________________________________________________________________________________________________________________________

BASIC SUBSCRIPTION – alerts loved ones

• Connection with up to 10 personal contacts (ideally at least 3)
• If no personal contact can be reached: SMS/email notifying them that an alarm has been triggered
• No connection to the 24-hour emergency call center

Suitable for: People who are very active and independent and have a close network of family members and neighbors who would be able to arrive quickly in an emergency.

CHF 33.- per month 

____________________________________________________________________________________________________________________________

COMFORT SUBSCRIPTION – contacts family members first, then the emergency call center

• Connection to up to 10 personal contacts (minimum of 3)
• Connection to the 24-hour emergency call center if personal contacts cannot be reached

Suitable for: People who value the security provided by the emergency call center, which can notify family members or organize further assistance in an emergency—depending on the situation. 

CHF 41 per month

____________________________________________________________________________________________________________________________

PROFESSIONAL SUBSCRIPTION – Immediately alerts the emergency call center

• Immediate connection to the 24-hour emergency call center

Suitable for: People who need help as quickly as possible and want to ease the burden on their loved ones. The emergency call center alerts designated contacts such as family members, neighbors, services like Spitex, or, if necessary, a doctor or an ambulance. This subscription provides the greatest possible assurance of prompt assistance. 

CHF 49.- per month

____________________________________________________________________________________________________________________________

Note: Recipients of supplemental benefits receive a 25% discount on the subscription fee.

____________________________________________________________________________________________________________________________

ADDITIONAL SERVICE: EMERGENCY RESPONSE

Securitas offers an emergency response service and assistance in the event of an emergency call when no family members or neighbors are available.

Services:

• Non-medical first aid throughout Switzerland
• On-call service 24 hours a day, 365 days a year

Requirements:

• Key safe for apartment access
• “Comfort” or “Professional” emergency call subscription (with emergency call center)

Response Costs:

• Between CHF 117 and CHF 325, depending on the location, including a 20-minute on-site presence
• CHF 80 for each additional hour on site

CHF 99 one-time setup fee 

CHF 39 per month

Flex offers comprehensive safety—thanks to its full range of features:

• a large speaker in the home charging station
• a mobile emergency call device with GPS tracking for when you’re on the go
• and a wristband with an emergency call button to trigger the emergency call.

You can wear the emergency call button comfortably on your wrist like a watch or as a necklace. Even if the mobile emergency device isn’t within reach, you can trigger an alarm at any time using this button.

The charging station is equipped with a large speaker—for optimal call quality.

The mobile emergency device of the new Flex generation includes a built-in, activatable fall sensor—which automatically calls for help in the event of a fall. This handy emergency device can be taken anywhere and stowed away discreetly. This allows you to make emergency calls throughout Switzerland that transmit your location via GPS—ensuring fast and safe assistance, no matter where you are.

The Flex combines maximum independence on the go with a high level of safety at home!

• Charging station with a large speaker for clear voice quality
• Portable emergency call device with built-in speaker, activatable fall sensor, and GPS module
• Bianco emergency call bracelet
• Pre-installed SIM card
• Hypoallergenic fabric lanyard with safety clasp
• Belt clip
• Power adapter
• User manual
• Registration card

3-Year Warranty

Kurz & klar - die Inbetriebnahme Ihres Flex (d/f/i)